Vittjärvhus privacy policy

How we process personal data

General

Vittjärvhus is concerned that our customers feel safe in all contacts with us. We comply with the GDPR. The new data protection regulation, which means we respect our customers' right to have control over their personal data. Our principles are simple. We are open about what data we collect and why. We protect our customers' data in the best possible way.

In our privacy policy, we describe what data we collect, for what purpose it is collected, how you can have control over your data and how you can contact us. The policy applies in all contexts, when you visit our website, use one of our services there, when you are with us on social media or come into contact with us in another way, e.g. via e-mail. The policy also applies to information we receive via phone, post or if you provide us with information in another way. It also applies to you who come into contact with us in your professional role or as an employee of ours.

Vittjärvshus is responsible for personal data in the manner described below and we are responsible for processing in accordance with current legislation.

You can always contact Vittjärvshus regardless of where in the company your data is processed.

Personal data we collect

Vittjärvshus primarily receives personal data directly from you. Examples of personal data we collect are your name, contact details for you such as mobile number, email address and physical address. Account numbers and social security numbers are other examples.

Vittjärvshus registers personal data in connection with:

Quotation request
Contract writing
When you fill in your details via the website
If you contact us by email, by phone, our website and social media.
Your visit to our website, provided you have accepted our cookies. The information collected there may in some cases constitute personal data, see more under the heading "About cookies".
In case of employment and/or internship.
Collection with consent

In Vittjärvshu's operations, personal data is collected based on consent. Vittjärvhus complies with the laws and regulations that apply. Consent can also occur in other cases.

How we use collected information (our purpose)
Vittjärvshus processes personal data mainly for the purposes stated below as well as for any additional purposes stated at collection points.

Requests and agreements

To get in touch with quotation requests.
To be able to submit a quote.
To write an agreement.
To be able to fulfill our commitment according to the agreement.
To enable good service, such as handling inquiries or sending information.
To be able to send out quality surveys.
For customer aftercare such as summer greetings and Christmas greetings.

Marketing and passing on information

To be able to carry out analyzes and market research
To be able to produce statistics about behavior and patterns on an aggregated level, that is, without this identifying you as an individual person.
To develop, deliver and improve our products and services.
To send information and marketing.
To improve your user experience of our website.

Administration

We use your personal data in the following cases:

When you e-mail one of our employees or to one of our official addresses, your personal data is used to maintain contact with you. The same applies when we emailed you.
When you call one of our employees or our switchboard, your personal data is used to maintain contact with you.
If you are in contact with us in your professional role or otherwise become involved in our business, your information may appear in minutes, memos, as a reference on invoices or the like.
If you are looking for employment, we will process your data in order to contact you.
When you are employed by us, your data is used for personnel administration, salary administration, to meet your physical security but also to meet our IT and information security.
In our financial administration and follow-up, personal data appears on invoices, in verifications, reconciliation documents but also in communications with interested parties.
In our business monitoring, personal data appears in internal reporting systems, in reports and accounts.

Information that may be disclosed

Trusted third parties who help run our website and bookings have access to certain personal data and these have also signed personal data protection agreements with us on how your personal data is to be protected. We may share information with subcontractors who process data on our behalf so that we can provide you with good service and conduct and develop our business in an efficient manner. A high level of security and confidentiality is always observed in all handling of personal data.

About cookies

When you use our website, data is collected via cookies. However, this is only done after a separate approval. The information about your use and us is then stored